Shipping & returns
Whether you shop in-store, online, or are a gift recipient, we want you to be 100% satisfied with everything you buy. Feel free to return your purchases if you are not completely satisfied with them, within 30 days of purchase for a full refund of the price you paid. Items must be unworn, unwashed, include the vendor packaging and tags and be in the same condition as when they were purchased.
Quick and Simple Returns:We have three easy ways to return online merchandise. We will begin processing your return the day we receive your returned merchandise. Each bank handles card refunds differently, but your refund should show on your statement within 3-5 business days. Maybe sooner.
1. In-Store (It’s FREE!)
Return your purchase in person at our store in Rogers and one of our associates will be happy to help you process your refund, make an exchange for a different size, or select a new item.
2. UPS Ground with Pre-Paid Return Label
Just pack up the items to be returned and pop on the pre-paid return label included in the original shipment. Next, schedule a pick-up with UPS by calling 1-800-823-7459. Alternatively, you can drop your shipment off at your local UPS store or at any UPS facility. To find your nearest store visit UPS.com. Once we process the return, we will charge a flat rate of $10 for processing.
3. Shipping Method of Your Choice
You can send items back via the shipping service of your choice to the below address. Please enclose your packing slip to help us identify your order. Don’t forget to keep your packing slip and the tracking number from the delivery service you use.
Hubbard Clothing CO
3301 S Market Street
Rogers, AR 72758